FAQ

HOW MUCH IS SHIPPING?

Shipping is free over $20 USD, anywhere in the World!

IS PACKAGE TRACKING AVAILABLE?

Please allow 1-3 days to process your order, after that your tracking number and unique tracking page will be available.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

It's heavily depends on your location. Delivery to US, UK and Europe usually pretty quick: about 2-3 weeks. But some of you might have to wait a bit longer, sorry guys!

DO YOU SHIP INTERNATIONALLY?

Yes, we do ship all around the World!

WHAT SHIPPING METHODS ARE AVAILABLE?

Since our building blocks are really low cost and shipping usually free we are trying to get the package to you as cheap as possible. But we also got more expensive and fast shipping methods, so if you're in a hurry and don't mind spending a bit extra just let us know.

WHAT PAYMENT METHODS ARE ACCEPTED?

We do accept Apple Pay, Google Pay, PayPal, Amazon Pay, Shopify Pay and all major credit and debit cards at checkout.

IS BUYING ONLINE SAFE?

Our website is hosted on the super safe Shopify servers. Read more about their World-class security here:
https://www.shopify.co.uk/pci-compliant

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

No, not need an account, but we would like to get your full name, address, email and phone number.

WHO SHOULD I CONTACT IF I HAVE ANY QUERIES?

Probably easiest to drop us a message via Facebook Messenger.

HOW CAN I CANCEL OR CHANGE MY ORDER?

You can cancel or change your order before your package shipped, after that your only option is to wait for delivery and return it to us within 30 days.